Linen Management

Kothai Pandiaraj

One of the important jobs of the House Keeping Department is clothes and linen management. This involves all functions from purchase of linen to laundering to condemnation. In a hospital different types of clothes and linen are used. The theatre gowns worn by doctors and patients, the doctors coats, bed sheets, additional sheets and pillow covers. In addition to these, we also have napkins, towels, hand towels, table covers, curtains, and cushion covers. It is the job of the Housekeeping Department to ensure clean and hygienic washing of all these items, and then distributing them to different areas of the hospital.

Functions of the Linen Department :

  • Collection of soiled and infected linen
  • Processing this through the laundry after disinfection
  • Receiving the washed and clean linen
  • Distributing this linen to different user departments
  • Regular inspection of linen to sort out the damaged linen and have it repaired or condemned
  • Maintaining registers for all the above
Purchasing and stocking:
In a multi-specialty hospital, the ratio of beds to linen should be in the ratio 1:4 or 1:5. In an eye hospital the ratio 1:3 is sufficient, as the patients do not stay in the hospital for more than 2 days, and there is very little scope for emergency change of linen, such as blood stain or oozing of wounds.

The type of linen purchased depends on the culture and system of the organization. The linen may be cotton or terri-cotton, printed or plain, with or without logo of the hospital printed on it. The linen may be uniform for all rooms or different categories of rooms, and different wards may have different colours.

All linen must be stored in a central place the Linen Department. This way it is easier to have a better control on the washing, distribution and maintenance of linen. This Linen Room must be situated close to the laundry or the washing area to facilitate movement. The linen should be stored in cupboards which are neatly labeled on the outside and on the inside, indicating the type of linen stored and the area to which it belongs.

Stock of all linen should be taken every week. This helps us trace any linen that has been misplaced, and also helps in tracking damaged linen. Repair to damaged linen should be carried out immediately. Linen that cannot be repaired has to be set aside for condemnation, which should be carried out once a month. This close monitoring of linen helps in good maintenance of linen and stocks.

Laundering:
The laundry may be in-house or on contract. When giving clothes outside for a wash care should be taken to see that the laundry is clean, the water used is good and that all rules of hygiene are followed. Regular visits to the laundry should be made to ensure that the system laid down by the hospital is being followed.

If the laundry is in-house, a washer-man is to be appointed. Care should be taken to see that he maintains a clean washing area, daily washes it before starting to work and follows the rules and systems laid down. Payment may be calculated on a piece by piece basis (ie. the price varies according to the type of linen) or it may be paid as a flat rate (ie. same rate for all types of linen) or the washer-man gets a fixed monthly salary.

Sending linen for a wash:
Collect soiled linen from every room. When taking the soiled linen, it should be folded to prevent dust from flying about, and put into the laundry bags provided. These bags should be directly sent to the linen room. Here they should be sorted according to their condition and type. Torn linen, linen without stains, linen stained with blood or body fluid, linen with rust stains, should be sorted. Torn sheets and clothes should be sent immediately to be mended. Linen that is very badly torn and cannot be mended should be set aside for condemnation. Linen that is soiled with blood and body fluids should be washed separately and the stains removed. They should then be disinfected and then sent to the laundry for regular wash. Linen with rust stains should first be sent to remove the stain and then sent to the laundry for a wash.

Linen should also be separated type-wise, that is, bed sheets, pillow covers, towels, curtains, doctors gowns and coats, and then sent to the washing machine.

The washing machine:
The washing machine in the hospital is an electric device. At a time, 30 bed sheets, 70 pillow covers or 25 curtains can be washed in the machine.

Procedure:
  • Remove all stains on the clothes before loading them into the washing machine. (The chart below gives different methods adopted to remove different kinds of stains)
  • Take the recommended amount of detergent and dissolve it in water.
  • Pour this solution into the machine
  • The clothes should be put into the machine type-wise.
  • The first round of washing should not exceed 25 minutes.
  • In the second round the clothes should be rinsed with an adequate amount of water. This round should not exceed 10 minutes.
  • In the third round rinse the clothes again with clean water for 10 minutes.
  • Now put the clothes into the extractor to remove all the water from the clothes.
  • Now put the washed clothes out to dry in direct sunlight, as sunlight is a natural disinfectant. For coloured and printed clothes ensure that they are placed wrong side out to prevent the colour or design from fading.
  • When the clothes are absolutely dry, they should be ironed, folded and neatly stored in the cupboard.
  • Clothes such as napkins, doctors coats and gowns should be hand washed.
  • A stock register of the clothes in the cupboard must be maintained. Entries should be regularly made and stocks should be checked every week.
Cleaning mats and pillows:
In the free hospital, mats and pillows are provided to the patients to rest. These mats and pillows can get stained by blood or body fluid. This provides an excellent breeding ground for germs. To avoid this and keep these mats and pillows clean and hygienic, mix 100ml of dettol in 5litres of water. Rinse the mats and pillows and wash them with clean water. Then wipe them with this dettol solution. Dettol helps to kill the germs present and makes the mats and pillows hygienically clean. After wiping the mats and pillows with the dettol solution, dry them thoroughly in direct sunlight.

Dry cleaning:
Silk clothes, clothes with glass work, and other costly clothes should be dry cleaned.

Distributing the linen:
Linen is distributed to each area of the hospital by the housekeeper in charge of Linen Department. Every house keeper should get the clothes / linen for their respective areas from the stores. It is the duty of the house keeper-in-charge to maintain a register of the clothes / linen supplied, and the clothes / linen received.

Frequency for washing:
  • Each type of linen needs to be washed according to its usage.
  • The bed sheet, pillow covers, bed spread, in the in patients room should be changed every alternate day. Used linen should be removed and replaced with fresh linen.
  • However, for patients with ulcers and oozing sores, the linen should be changed every day.
  • Table cloths, hand towels and doctors coats should be washed once a week.
  • Curtains should be washed once a month
  • The mattress cover should be washed once in six months, or whenever stained or soiled
Removal of stains on clothes:

Sr. no CONDITION COLOUR OF THE CLOTH METHOD OF REMOVAL
1.

a.

b.
Tea, coffee, and cocoa stains
Wet stains

Dried stains


White

White


Wash with boiling water and immediately rinse with warm water
Soak over night. Then apply borax on the stain and rinse in hot water
2.

a.



b.
Fruit stains

Wet stains



Dry stains


White

Other colours

White

Other colours


Soak the stain in hot saline solution and then wash
Soak in warm hydrogen peroxide solution and wash.
Sprinkle borax on the stain and pour boiling water on it
Soak in warm sodium peroxide solution and wash.
3. Blood stains White colour

Other colours
Soak in enzyme stain remover. Then dry for a short time in sunlight.
Soak in enzyme stain remover, then soak in cold saline solution and wash.
4. Stains due to iron instruments (rust) White


Other colours
Apply a mixture of lime juice and salt on the stain and wash it with hot water. Rust removers can also be used.
Soak in a mixture of warm lime juice and salt. Now use rust removers that are available in the market.

Format of the clothes/linen Stock Register:

Types of linen colour-wise Old Torn In hand
Green bed sheet      
Green pillow cover      
Blue bed sheet      
Blue pillow cover      
Yellow bed sheet      
Yellow pillow cover      
Grey bed sheet      
Grey pillow cover      
Pink bed sheet (suite room)      
White bed sheet      
White usable pillow cover      
Meditation room carpet      
Black bed sheet      
Special pillow cover      
New inner cover of pillow      
Old inner cover of pillow      

Format of Stock Register of new linen:

Linen classified by type of room Ward In hand Total
Bed sheet A class room      
Pillow cover A class room      
Bed sheet A special room      
Pillow cover A special room      
Bed sheet suite room      
Pillow cover suite room      
Inner bed cover suite room      

A sample format for record of daily use of detergent and water:

Laundry Detergents Daily Usage        

Month: ----------------------------------

 
Date Load LOC SA -8 no. of items / day Water/ltrs ALA
             
             
             
             
             
             
             
             
             
             
             
             
             
             
             
             
             
             
             
             
             
             
             
             
             
             
             
             
             
             

A sample format for daily transaction of linen in the ward and OP

LINEN - DAILY TRANSACTION - WARD                
                         
Date: Floor                 LASIK   Eye Bank
Item I II III IV ROOM              
  Given Recd Given Recd Given Recd Given Recd Given Recd Given Recd
Bedsheet                        
White                        
Blue                        
Yellow                        
Addtl                        
Suite Room White                        
Suite Room Colour                        
White Cover                        
Colour Cover                        
Pillow Cover                        
White                        
Blue                        
Yellow                        
Addtl                        
Suite Room White                        
Suite Room Colour                        
Curtains                        
C, Cover                        
M.Cover                        
In.Cover                        
Divan set                        
Towel                        
Gown                        
Cap                        
Mask                        
Pant                        
Shirt                        
Sign:                        

LINEN - DAILY TRANSACTION - OP
Date:
Unit
Clinical OP
Item
I
II
III
Retina Glaucoma Uvea Paediatric Cornea Orbit
Given Recd Given Recd Given Recd Given Recd Given Recd Given Recd Given Recd Given Recd Given Recd
Bedsheet                                    
Grey                                    
Camp                                    
Pillow Cover                                    
Grey                                    
Camp                                    
Curtains                                    
C, Cover                                    
M.Cover                                    
In.Cover                                    
Table Cloth                                    
Coat                                    
Towel                                    
Napkin                                    
Sign: