MEASURING AND ENHANCING PATIENT SATISFACTION IN AN OPTOMETRY PRACTICE
Abstract
This article tells in detail about how we can measure and enhance the patient satisfaction in an optometry service. It also provides in detail about the service essentials, how to manage the eye care service for patient satisfaction estimation and also the factors affecters affecting the patients from reaching the service encounter. It highlights in detail, how to measure and increase the patients satisfaction in a cost effective manner.
Aravind Eye Care System