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Dear Readers,
Wish all our readers a very Happy New Year 2009. This year as we celebrate our fifth year we come out in our new redesigned look. You will shortly receive access to our improved website with a host of features and improved utilities. By the end of this year we hope to make our website available in different languages as well.
The theme of this issue of Sitenews is on inpatient management. From in patient stay of over a week to admit just overnight and finally daycare surgery is the norm for the most common eye care surgery of cataract. The inpatient management practices have really evolved over the years. In this edition we provide an overview of introduction to inpatient management as well as facilities required in the department. The policies, procedures as well as protocols of inpatient management is shared with our readers. Resources related to training and development of staff in this area is also provided. The records, registers and forms used in this department is also shared.
The featured organization is Advanced InPatient Solutions (AIX) I-MED
We hope this year will be a year of peace, progress, and continued learning.
Wish you a productive reading!

Happy reading!
Regards,
Vision 2020 e-resource team
The Issue Features...
Inpatient Management In Eye Care
Vol. 5 No. 11 November 2008
•   Introduction
•   Facilities of the Department
•   Policy, Procedures
•   Training & Development
•   Records, Register And Forms
•   Featured Organization

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      Ward is considered to be the central hub of a hospital. It is the only place where patients are with the hospital staff for a long duration and this necessitates rendering patient care at high standards so that patient satisfaction can be arrived at. This, as a result, will end up serving as a bridge between hospital and community in creating awareness.
      Preoperative and postoperative care is a critical component of nursing and preoperative care determines the patient's state of mind before surgery and attitude towards the hospital. Ophthalmic nurses in the ward are responsible for ensuring continuity of ophthalmic care before and after surgery, and for providing physical and psychological support to patients during their stay.
  • ORIENTATION TO INPATIENT SERVICES

  • Abstract
    This article enables the ophthalmic assistant to understand the location of ward and the differences between the eye ward and general ward.

  • MANAGEMENT STRATEGIES IN IN-PATIENT SERVICES

  • Abstract
    This article enables the ophthalmic assistants to maintain the ward efficiently.

  • THE PATIENT'S VIEW: HOW CAN WE IMPROVE PATIENT CARE?

  • Abstract
    This article discusses the factors that can improve the patient care in hospitals and the care that field workers should adopt while communicating with them along with a brief example of a patient's story.

  • HOW OPHTHALMIC NURSES CAN MAKE YOUR PRACTICE MORE EFFICIENT

  • Abstract
    This article deals with the nurse can save the ophthalmologist time, it takes to ensure that this knowledge goes home with the patient.

  • IMPORTANCE OF COMMUNICATION IN NURSING CARE

  • Abstract
    This article underlines the qualitative difference that nursing care can make for patients through compassionate communication.

  • MEASURING PATIENT SATISFACTION

  • Abstract
    Measuring patient satisfaction in organizations plays a vital role in improving the organizational strategy and makes the organization sustain. This article gives some ideas about how to set up a questionnaire for measuring the patient satisfaction and analyze current status of the organization, which can be taken for further enhancement of the organization.

  • CAHPS HOSPITAL SURVEY

  • Abstract
    This link contains Questions which are part of a national initiative to measure the quality of care in hospitals.


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      Inpatient ward should be away from the out-patient department. The ward can have a different entry so that it will be easy for the patients and their visitors to move around. At the entrance of the hospital i.e. near the admission and discharge counter, the stairs and elevators should be located which will provide the path to the wards. It should be easy to identify the ward and accessible to patients.

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      Policies reflect the "rules" governing the implementation of the Hospital processes. Procedures, on the other hand, represent an implementation of policy and should evolve over time as new tools emerge, new processes are designed, and the risks associated with an area changes in response to internal or external environmental changes.
      We should make efforts to make policy and procedure information widely accessible. This will help to provide all with the tools needed to effectively move decision-making to more appropriate levels within the organization, also streamline administrative processes, and provide a basis for individual and departmental accountability.
  • PREOPERATIVE OPHTHALMIC NURSING CARE

  • Abstract:
    This article enables Ophthalmic Assistant to learn the preoperative evaluation and preparation for the same.

  • POSTOPERATIVE OPHTHALMIC NURSING CARE

  • Abstract:
    This article is intended t0o enhance the ophthalmic assistants understanding of the purpose and preparation and follow the best practices in the preparation of dressing materials. The OA will understand night duty and, its importance and be able to do it properly.

  • MANAGING EMERGENCY CONDITIONS (SYSTEMIC)

  • Abstract:
    The article enhances the knowledge of the ophthalmic assistant about the systemic diseases

  • INPATIENT PROCEDURES

  • Abstract:
    This document deals about the Procedures to be followed by inpatient.

  • VITAL SIGNS

  • Abstract:
    Ophthalmic nurse will gain knowledge on vital signs, and demonstrate measuring the parameters accurately.

  • BANDAGE AND TYING

  • Abstract:
    This presentation helps the readers to know how to tie bandage, it's do's & dont's.

  • MAKING THE BED

  • Abstract:
    This article talks in detail about the importance of proper bed making in hospitals.

  • DRESSING PREPARATION

  • Abstract:
    This presentation helps you to know about the preparation of Bandage and their procedures.

  • VITAL SIGNS

  • Abstract:
    This presentation helps you to know more about the importance of Vital signs i.e., body temperature, pulse, respiration and blood pressure.

  • POST OP COMPLICATION

  • Abstract:
    This document educates you about cataract post operative complications its causes and treatment for the same.

  • COLLECTION OF STATISTICAL DATA

  • Abstract:
    This article lists out the Statistical data that can be calculated by proper maintenance of the Medical record. It also describes in detail how the statistics can be calculated.

  • JOB DESCRIPTION FOR WARD PARAMEDICS

  • Abstract:
    This is a model job description for the Ward nurses in an Eye Hospital. It clearly focuses the duties of the paramedics, and how to manage the duties in an organized way.


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      Advocating for eye health means working to change the policies and practices of those institutions, and the attitudes and behaviours of those individuals, whose actions affect the elimination of avoidable blindness.
  • PAEDIATRIC NURSE - ARAVIND EYE HOSPITAL

  • Abstract:
    Aravind Eye Care System offers course for paediatric nurse which is for three months duration and its offered for thrice a year.

  • PARAMEDICS TRAINING POLICY HANDBOOK

  • Abstract:
    This article describes in detail about the frame work of constant policy for improving the paramedic efficiency for meeting the organizational developmental needs. It also describes clearly about the purpose of recruiting and training the correct person as ophthalmic assistants. The strategies that have to be followed in recruiting the ophthalmic paramedics are also described.


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      Records, registers and forms are the tools used for planning, controlling and monitoring. They form the memory of any business and are the written evidence of performance as well as provide data for planning. The following provides different resources which can be used for better inpatient management.
  • ANESTHESIA RECORD PAYING

  • Abstract
    This form is used by Aravind Eye Care System for maintaining Anesthesia record in paying section.
    Source: Aravind Eye Care System

  • ANAESTHESIA_RECORD_FREE

  • Abstract
    This form is used by Aravind Eye Care System for maintaining Anesthesia record in free hospital.
    Source: Aravind Eye Care System

  • BLOOD PRESSURE CHART

  • Abstract :
    This form is used by Aravind Eye Care System to maintain Patient Blood Pressure Details.
    Source: Aravind Eye Care System

  • CATARACT DISCHARGE SUMMARY

  • Abstract
    This discharge summary report is used by Aravind Eye Care System to maintain operation notes, discharge notes and post operative instructions.
    Source: Aravind Eye Care System

  • DIABETIC CHART

  • Abstract
    This Diabetic chart is used by Aravind Eye Hospital to maintain diabetic details of ophthalmology patient.
    Source: Aravind Eye Care System

  • INJECTION APPLYING FORM

  • Abstract
    This form can be used to enter the Patient Details, Injection name, dosage and Injection given to patients.

  • INPATIENT RECORD

  • Abstract
    This Record is used by Aravind Eye Hospital to enter Surgery details of patients.

  • ORBIT AND CORNEA DISCHARGE SUMMARY

  • Abstract
    This is orbit and cornea discharge summary report used by Aravind Eye Hospital.

  • PREOPERATIVE RECORD

  • Abstract
    This form is used by Aravind Eye Hospital to enter pre operative details of patients.

  • POST OPERATIVE RECORD

  • Abstract
    This form is used by Aravind Eye Hospital to enter post operative and follow-up details of patients.

  • RETINA DISCHARGE SUMMARY

  • Abstract
    This is Retina discharge summary report used by Aravind Eye Hospital.

  • PAEDIATRIC DISCHARGE SUMMARY

  • Abstract
    This is Paediatric discharge summary report used by Aravind Eye Hospital.

  • PATIENTS DISCHARGED LIST

  • Abstract
    This form is used to enter the list of patients discharged on that particular day.

  • BED CHARGES

  • Abstract
    This form is used to enter the room details, room number and amount charged for patients on that particular day.


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Advanced InPatient Solutions (AIX) I-MED
      AIS is a healthcare organization that focuses on providing global solutions for hospitalist practices and other inpatient groups. AIS was developed in response to the growing needs expressed by hospitalist practices and other inpatient medical groups. Due to the demands of hospitalist leaders, AIS developed technology which automates daily functions of an inpatient practice while integrating additional value-added services. The combination of product technology and traditional practice services provides any inpatient practice with an enhanced set of options designed to minimize challenges, decrease operating costs and improve practice revenue. In addition, AIS provides consulting assistance to hospitalist groups, hospitals and medical groups.
     AIS has revolutionized a practice automation system which minimizes common administrative challenges, manages internal and external communications processes, captures charges, and has a comprehensive reporting function for monitoring a group's financial, operational and clinical results.

Visit our website : www.advancedinpatient.com

  Archives

  • Outpatient Management [Nov. 2007]
  • MLOP for Effective Delivery of Eye Care [Nov. 2006]
  • Human Resources in Eye Care [Nov. 2005]
  • Diabetic Retinopathy Knowledge, Attitude and Practice Study [Nov. 2004]
  • Advocacy in Eye Care [Oct. 2008]
  • Demand Generation [Oct. 2007]
  • Low Vision & Refractive Error [Oct. 2006]
  • Ophthalmic Equipment and Instruments [Oct. 2005]
  • Strategy worksheet for continually improving quality of services and checklist [Oct. 2004]
  • Macular Degeneration [Sep. 2008]
  • Trachoma [Sep. 2007]
  • Tele Ophthalmology [Sep. 2006]
  • IEC [Sep. 2005]
  • Quality Cataract Series - Paramedical Contributions Module [Sep. 2004]
  • Amblyopia [Aug. 2008]
  • Eye Banking [Aug. 2007]
  • Medical Records in Hospitals [Aug. 2006]
  • Start up eye Hospital [Aug. 2005]
  • Sterilization Protocol [Aug. 2004]
  • Computer Vision Syndrome [Jul. 2008]
  • Diabetic Retinopathy [Jul. 2007]
  • Housekeeping in Hospitals [Jul. 2006]
  • Refractive Error [Jul. 2005]
  • Medical Records Protocol [Jul. 2004]
  • Creating Awareness about Eye Care [Jun. 2008]
  • Paediatric Eye Care Services [Jun. 2007]
  • Quality Assurance in Eye Care [Jun. 2006]
  • Low Vision [Jun. 2005]
  • Magnitude of Cataract Blindness Estimation Tool [Jun. 2004]
  • Resource Utilization [May. 2008]
  • Managing People [May. 2007]
  • Refractive Correction [May. 2006]
  • Cataract [May. 2005]
  • Cataract Frequently Asked Questions [May. 2004]
  • Eye Care Barriers [Apr. 2008]
  • Ophthalmic Emergencies in Eye Care [Apr. 2007]
  • Evidence for Action - Cataract Control [Apr. 2006]
  • Paediatric Eye Care Service Delivery [Apr. 2005]
  • Introduction to SiteNews [Apr. 2004]
  • Global Eye Care Programme [Mar. 2008]
  • Eye Care Information Resource Center [Mar. 2007]
  • Leadership [Mar. 2006]
  • Strategic Planning Tools [Mar. 2005]
  • Standardization through Clinical Protocols [Feb. 2008]
  • Patient Education Resources [Feb. 2007]
  • Community Outreach - Cataract [Feb. 2006]
  • Frequently Asked Questions on Eye Glasses! [Feb. 2005]
  • Materials Management in Hospitals [Jan. 2008]
  • Financial Planning for Eye Hospital [Jan. 2007]
  • Counselling [Jan. 2006]
  • Refractive Error Service Resources [Jan. 2005]